Contact & Support Policy

Khelo Bhai — comprehensive platform legal documentation

Version 2026-08-25 · Last updated: 25 August 2026 · Document ID: contact-us

This Contact & Support Policy governs use of Khelo Bhai (https://khelobhai.club), a skill-based gaming platform operated by Wamims. Registered correspondence: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Regulatory notice: Indian online gaming law changed materially in 2025 (Promotion and Regulation of Online Gaming Bill). Like MPL, Zupee, and Dream11, we may suspend real-money contests while keeping free modes. Wallet withdrawals follow KYC where law permits. This document is not legal advice.

Contents

Support channels
Response SLAs
Grievance officer
Escalation
Evidence required
Languages
Privacy of tickets

1. Support channels

Under contact-us, users of Khelo Bhai agree that Support channels applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

1.1 Support channels — detailed rule set 1

Clause 1.1: You must not circumvent, automate, or misrepresent facts related to support channels. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.2 Support channels — detailed rule set 2

Clause 1.2: You must not circumvent, automate, or misrepresent facts related to support channels. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.3 Support channels — detailed rule set 3

Clause 1.3: You must not circumvent, automate, or misrepresent facts related to support channels. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.4 Support channels — detailed rule set 4

Clause 1.4: You must not circumvent, automate, or misrepresent facts related to support channels. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.5 Support channels — detailed rule set 5

Clause 1.5: You must not circumvent, automate, or misrepresent facts related to support channels. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

1.6 Support channels — detailed rule set 6

Clause 1.6: You must not circumvent, automate, or misrepresent facts related to support channels. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Support channels applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

2. Response SLAs

Under contact-us, users of Khelo Bhai agree that Response SLAs applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

2.1 Response SLAs — detailed rule set 1

Clause 2.1: You must not circumvent, automate, or misrepresent facts related to response slas. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.2 Response SLAs — detailed rule set 2

Clause 2.2: You must not circumvent, automate, or misrepresent facts related to response slas. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.3 Response SLAs — detailed rule set 3

Clause 2.3: You must not circumvent, automate, or misrepresent facts related to response slas. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.4 Response SLAs — detailed rule set 4

Clause 2.4: You must not circumvent, automate, or misrepresent facts related to response slas. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.5 Response SLAs — detailed rule set 5

Clause 2.5: You must not circumvent, automate, or misrepresent facts related to response slas. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

2.6 Response SLAs — detailed rule set 6

Clause 2.6: You must not circumvent, automate, or misrepresent facts related to response slas. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Response SLAs applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

3. Grievance officer

Under contact-us, users of Khelo Bhai agree that Grievance officer applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

3.1 Grievance officer — detailed rule set 1

Clause 3.1: You must not circumvent, automate, or misrepresent facts related to grievance officer. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.2 Grievance officer — detailed rule set 2

Clause 3.2: You must not circumvent, automate, or misrepresent facts related to grievance officer. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.3 Grievance officer — detailed rule set 3

Clause 3.3: You must not circumvent, automate, or misrepresent facts related to grievance officer. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.4 Grievance officer — detailed rule set 4

Clause 3.4: You must not circumvent, automate, or misrepresent facts related to grievance officer. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.5 Grievance officer — detailed rule set 5

Clause 3.5: You must not circumvent, automate, or misrepresent facts related to grievance officer. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

3.6 Grievance officer — detailed rule set 6

Clause 3.6: You must not circumvent, automate, or misrepresent facts related to grievance officer. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Grievance officer applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

4. Escalation

Under contact-us, users of Khelo Bhai agree that Escalation applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

4.1 Escalation — detailed rule set 1

Clause 4.1: You must not circumvent, automate, or misrepresent facts related to escalation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.2 Escalation — detailed rule set 2

Clause 4.2: You must not circumvent, automate, or misrepresent facts related to escalation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.3 Escalation — detailed rule set 3

Clause 4.3: You must not circumvent, automate, or misrepresent facts related to escalation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.4 Escalation — detailed rule set 4

Clause 4.4: You must not circumvent, automate, or misrepresent facts related to escalation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.5 Escalation — detailed rule set 5

Clause 4.5: You must not circumvent, automate, or misrepresent facts related to escalation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

4.6 Escalation — detailed rule set 6

Clause 4.6: You must not circumvent, automate, or misrepresent facts related to escalation. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Escalation applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

5. Evidence required

Under contact-us, users of Khelo Bhai agree that Evidence required applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

5.1 Evidence required — detailed rule set 1

Clause 5.1: You must not circumvent, automate, or misrepresent facts related to evidence required. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.2 Evidence required — detailed rule set 2

Clause 5.2: You must not circumvent, automate, or misrepresent facts related to evidence required. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.3 Evidence required — detailed rule set 3

Clause 5.3: You must not circumvent, automate, or misrepresent facts related to evidence required. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.4 Evidence required — detailed rule set 4

Clause 5.4: You must not circumvent, automate, or misrepresent facts related to evidence required. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.5 Evidence required — detailed rule set 5

Clause 5.5: You must not circumvent, automate, or misrepresent facts related to evidence required. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

5.6 Evidence required — detailed rule set 6

Clause 5.6: You must not circumvent, automate, or misrepresent facts related to evidence required. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Evidence required applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

6. Languages

Under contact-us, users of Khelo Bhai agree that Languages applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

6.1 Languages — detailed rule set 1

Clause 6.1: You must not circumvent, automate, or misrepresent facts related to languages. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

6.2 Languages — detailed rule set 2

Clause 6.2: You must not circumvent, automate, or misrepresent facts related to languages. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

6.3 Languages — detailed rule set 3

Clause 6.3: You must not circumvent, automate, or misrepresent facts related to languages. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

6.4 Languages — detailed rule set 4

Clause 6.4: You must not circumvent, automate, or misrepresent facts related to languages. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

6.5 Languages — detailed rule set 5

Clause 6.5: You must not circumvent, automate, or misrepresent facts related to languages. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

6.6 Languages — detailed rule set 6

Clause 6.6: You must not circumvent, automate, or misrepresent facts related to languages. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Languages applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

7. Privacy of tickets

Under contact-us, users of Khelo Bhai agree that Privacy of tickets applies to all accounts, devices, APIs, deposits, withdrawals, matchmaking, chat, ads, and support tickets handled by Wamims or its processors.

7.1 Privacy of tickets — detailed rule set 1

Clause 7.1: You must not circumvent, automate, or misrepresent facts related to privacy of tickets. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

7.2 Privacy of tickets — detailed rule set 2

Clause 7.2: You must not circumvent, automate, or misrepresent facts related to privacy of tickets. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

7.3 Privacy of tickets — detailed rule set 3

Clause 7.3: You must not circumvent, automate, or misrepresent facts related to privacy of tickets. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

7.4 Privacy of tickets — detailed rule set 4

Clause 7.4: You must not circumvent, automate, or misrepresent facts related to privacy of tickets. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

7.5 Privacy of tickets — detailed rule set 5

Clause 7.5: You must not circumvent, automate, or misrepresent facts related to privacy of tickets. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

7.6 Privacy of tickets — detailed rule set 6

Clause 7.6: You must not circumvent, automate, or misrepresent facts related to privacy of tickets. We may preserve logs (match ID, wallet txn ID, IP, device fingerprint, chat snippets where law permits) for audits, fraud review, tax, AML, and grievance resolution. False identity or duplicate accounts violate this clause.

Cooperate with KYC / AML checks before withdrawals or high-value play.
Accept that commission, TDS, and payment-gateway fees may apply where disclosed in-app.
Accept bot opponents only where the app discloses automation before join.
Report bugs or unfair outcomes via Contact Us with evidence within 72 hours.

Game	Application	User duty
Ludo Classic	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Ludo Points	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Chess	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Checkers	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tic-Tac-Toe	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Carrom	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Quoridor	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Tournaments	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Friend Challenge	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Practice Lobbies	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.
Bot Quick Match	Privacy of tickets applies to ranked & free modes unless stated otherwise.	Follow fair-play; no collusion or multi-accounting.

State diligence: verify local law before real-money play. Restricted users must use free modes only or stop using the Platform.

State / UT	User confirms	Platform may
Andhra Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Assam	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Gujarat	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Karnataka	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Kerala	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Maharashtra	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Rajasthan	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tamil Nadu	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Telangana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttar Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
West Bengal	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Delhi NCT	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Punjab	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Haryana	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Odisha	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Madhya Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Bihar	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jharkhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Chhattisgarh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Goa	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Himachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Uttarakhand	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Nagaland	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Sikkim	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Meghalaya	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Manipur	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Tripura	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Mizoram	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Arunachal Pradesh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Jammu & Kashmir	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Ladakh	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals
Puducherry	Eligibility & age 18+ before stakes	Block, KYC, suspend on risk signals

Appendix — Industry alignment

Our policies incorporate common safeguards seen on major Indian skill platforms (MPL, Zupee/Ludo Supreme, Dream11): pre-join fee disclosure, KYC-gated withdrawals, grievance officer via Contact Us, responsible gaming, bot transparency, and regulatory transition notices.

Appendix FAQ 1

Q: How does Contact & Support Policy apply in scenario 1? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 2

Q: How does Contact & Support Policy apply in scenario 2? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 3

Q: How does Contact & Support Policy apply in scenario 3? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 4

Q: How does Contact & Support Policy apply in scenario 4? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 5

Q: How does Contact & Support Policy apply in scenario 5? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 6

Q: How does Contact & Support Policy apply in scenario 6? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 7

Q: How does Contact & Support Policy apply in scenario 7? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 8

Q: How does Contact & Support Policy apply in scenario 8? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 9

Q: How does Contact & Support Policy apply in scenario 9? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 10

Q: How does Contact & Support Policy apply in scenario 10? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 11

Q: How does Contact & Support Policy apply in scenario 11? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 12

Q: How does Contact & Support Policy apply in scenario 12? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 13

Q: How does Contact & Support Policy apply in scenario 13? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 14

Q: How does Contact & Support Policy apply in scenario 14? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

Appendix FAQ 15

Q: How does Contact & Support Policy apply in scenario 15? A: We review ledger entries, match logs, and this policy. Provide match ID, amount, and timestamp in Contact Us.

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